SHIPPING INFORMATION

All orders are processed within 1-3 business days. Standard shipping time to the continental United States is 2-5 business days. Please make sure your billing and shipping information is input correctly at the time of checkout. If your information is input incorrectly, your order may be delayed. Once your order is packaged for shipment, we will send you a shipping confirmation email with tracking info, and another confirmation email once the package has been delivered.  There will be no shipping on holidays.

We also offer Priority and Express:  USPS Priority Mail: Prices may vary. Please allow 4-7 business days for shipping.  USPS Express Mail: Pricing may vary. Please specify your express shipping needs at checkout.

International Shipping
International shipping is via insured USPS Global Priority or Global Express Mail, which is usually delivered in 7-21 days. The shipping rates may vary depending on shipment destination.

Canada
Global Priority Mail: (4-10 business days)
 

Europe
Includes: The United Kingdom. 
Global Priority Mail: (7-21 business days)
 

Asia
Includes: Japan
Global Priority Mail: (7-21 business days)
 

International Shipping Terms
Overall, shipping internationally via our USPS carrier options is reliable, and fast. However, there are a few things to note:
• Shipment is not available outside of the stated regions and countries at this time.
• Goods shipped outside of the USA will be declared as “Merchandise” and at their full retail value.
• The customer is responsible for any import taxes or fees associated with the delivery.
• Delivery times are approximate. Many goods are evaluated by local customs officials – and this can delay its delivery to you. This is typical during very
   busy or holiday periods. If this happens, there is typically nothing that we can do to expedite your delivery.
• If the shipment is returned to us due to non-delivery, the customer is responsible for paying the costs of re-sending the item.

PO BOXES and APO/FPO or U.S. TERRITORIES

We accept orders shipped to PO boxes and APO/FPO or U.S. territories. Orders to these addresses will always ship via USPS Priority Mail service.

MISSING PACKAGES

We are not responsible for lost/stolen packages. Once a package has left our facility, the delivery carrier will hold all liability if a package is lost/stolen.

 

REFUSED/RETURNED PACKAGES

If your package is refused or returned because it was undeliverable you will be charged the original shipping plus return shipping to us for it to be resent back to you. This also applies to packages returned because of an invalid address/name. You are responsible for providing us with correct shipping information.

 

Contact Us

Hours:  Mon-Fri  10amCST-6pmCST

Phone: (833) 532-7423

Fax: (877) 237- 1318

Email:  admin@jdashae.com